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AI · SaaS / Technology
VynAI — Smart AI Chatbot
An intelligent AI chatbot that handles customer queries across WhatsApp, Telegram, website, email, and more — with autonomous problem-solving and seamless human escalation.
85%
Queries resolved autonomously
4
Platforms supported
<3s
Average response time
24/7
Availability
Project Overview
The Challenge & Solution
The Challenge
Businesses were struggling with high volumes of repetitive customer inquiries across multiple channels, leading to slow response times, overwhelmed support teams, and inconsistent customer experiences regardless of the platform used.
Our Solution
We built VynAI — a multi-platform AI chatbot that trains on custom business data, resolves queries autonomously with high accuracy, and intelligently assigns conversations to human team members when escalation is needed. It integrates natively with WhatsApp, Telegram, website widgets, and email.
Key Features
Multi-platform deployment (WhatsApp, Telegram, Web, Email)
Custom training on business-specific data
Autonomous query resolution with AI
Smart escalation to human agents
Conversation analytics & insights dashboard
Real-time team assignment & notifications
Tech Stack
Next.jsPythonOpenAILangChainPostgreSQLRedisWhatsApp APITelegram API
Client Feedback
“VynAI handles most of our customer queries without any human intervention. It's like having a support team that never sleeps.”
Product Lead
Vynzio
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